You will be part of the Hardware team, and will work closely with the Production team, contributing to both day-to-day operations and longer-term product quality initiatives.
In this role you will:
- Repair customer-returned devices, including electronic component replacement and fault diagnosis
- Repair devices from assembly that have issues or fail quality tests
- Support failure analysis of defective devices in collaboration with Hardware Engineers
- Maintain and operate the repair workshop, ensuring it is organized, equipped, and functioning at all times
- Conduct quality controls during assembly and on incoming parts (IQC)
- Document repairs, quality issues, and component replacements in the ticketing system and QMS
- Track the fault history per device, including root cause, actions taken, and parts replaced
- Document findings in the Design Change List (CCN) and review updated assembly instructions
- Optimize and co-develop new test setups
- Conduct product tests such as shock/drop, ageing, and leak/seal tests
- Support the assembly team during peak periods
- Optimize assembly processes and component design in close collaboration with hardware engineers
- Design simple mechanical parts and fixtures in CAD (e.g. SolidWorks)
